If you are not completely satisfied you can return the products, no questions asked.
14 days to decide to keep the product
After your order has arrived you have 14 days to consider if you want to keep the product.
To return your product:
- Including the order number please email us shop[at]mifuko.fi
- Then simply ship the products back to us including the original packing slip in the package and making sure you have your name & address on the return package.
Once we receive the returned order, we will issue you a refund including the shipping cost that you paid when making the order.
Return address: Mifuko Oy, Hämeentie 155 B 55, 00560 Helsinki, Finland
Return shipping costs
We will pay the costs of return:
- if the products are faulty or mis-describe
- if you are ending the contract because of an error in pricing or description or because you have a legal right to do so as a result of something we have done wrong.
In all other circumstances than mentioned above you are responsible for the costs of return.
- Sale items cannot be returned or exchanged
- Mifuko is not responsible for return shipping costs
We reserve the right to deny a returned item or deny full refund should the product no longer appear salable or does not meet our return standards:
- Products returned to us must be in a resalable condition.
- Products should be unused, in their original packaging with labels attached
We expect the returned products arrive to our premises within 30 days from the date when you received the order.
Want to change the product?
If you would want to change an item please return the original item and inform us that you would like to change the item by emailing us: shop[at]mifuko.fi